01939 210 905

Shrewsbury SY4 3DB

Our Purchasing Terms & Conditions

1 General
1.1 This website is operated by Battlefield 1403 Ltd and the purchase of goods is governed by these Terms and Conditions. These terms and conditions may be amended from time to time and will be labelled with a ‘last revised’ date on each occasion. Purchases made or orders placed after this date will be bound by the changes made.

2 Prices and Delivery Charges
2.1 The price you will pay will be the price at the time your order is processed, subject only to any inadvertent technical error for which we will not be liable.
2.2 When items are priced by weight or volume we will charge for the actual weight or volume we supply.
2.3 The prices stated on the product will be inclusive of any VAT payable.
2.4 There will be a delivery charge of £5 attached to all orders for delivery.
2.5 Certain products are unavailable for delivery – this will be advised where necessary.

3 Methods of Payment
3.1 Payment for orders may be made by debit or credit card only. You cannot pay for your orders by cash or cheque.
3.2 We will take payment from your card prior to delivery/collection once your order has been processed and packed and the correct price calculated.

​4 Changes to orders and cancellations
4.1 Changes to orders must be requested by email to or by phone on 09139 210 444..

5 Refunds/Replacements
5.1 We are confident in the quality of our products however you must inspect your order on delivery/collection and notify us promptly by telephone or email of any dissatisfaction with your order. For goods that do not meet with your reasonable satisfaction we will consider refunds and/or replacements on a case-by-case basis.​

6 Offers and Promotions
6.1 Offers and promotions cannot be used in conjunction with any other offer, promotion or discount.
6.2 Vouchers will not be accepted outside the offer/promotion time frame and the company reserves the right to retract an offer at any time.
6.3 Products will be subject to availability. Should a promotional product not be available replacement products may be used without notice or the offer cancelled.
6.4 Only one voucher can be used per transaction/towards a purchase. 
6.5 Discounts will only be given on presentation of the correct voucher.
6.6 We reserve the right to withdraw or cancel any promotion or offer at any time and without notice.

7 Coffee Card
7.1 This card applies to any hot drink
7.2 Only one stamp per transaction
7.3 The card must be stamped at the time of each transaction
7.4 The card is available to use in both Sparrow’s Café and at The Tack Room

These terms and conditions were last revised on 21st May 2024.